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ANALYTICAL SERVICES MANAGER

 

SUMMARY:

Manage the Analytical Services (AS) Department to provide technical and analytical support to the following Suterra LLC departments:  Operations, Quality Assurance, Product/Research Development, Regulatory and Sales.

 

PRIMARY RESPONSIBILITIES:

 

Laboratory Supervisor:  

·         Supervise AS laboratory functions including quality control tests and analytical projects. 

·         Monitor the generation of analytical data, ensure appropriate and current test methods are used, critically evaluate the validity of results, and enforce safe work practices.

·         Oversee the design and implementation of projects and experiments.

·         Provide coaching, mentoring and training in analytical method development, validation, analyzing data, research techniques and problem solving.

·         Manage workloads and prioritization to include adequate staffing and instrumentation so that inter-department (customer) needs are met.

·         Responsible for scheduling AS equipment maintenance, upgrades and calibration.

 

Department Management : 

·         Develop annual AS department goals and operational/capital budgets aligned with company strategic objectives.

·         Manage AS budget including personnel, facility upgrades, equipment maintenance and capital purchases. 

·         Conduct biannual reviews of AS laboratory personnel including core competencies, goals and development plans.

·         Oversee continuous improvements to maximize quality, efficiency, capability and data output.

·         Provide monthly reports to management with updates on progress towards goals and KPIs.

 

GLP Compliance Program Management:

·         Direct and oversee the continued implementation and enhancement of GLP procedures in the laboratory (140 CFR Part 60).

·         Write and review SOPs.

·         Advise on Document Control and Data Archive procedures and maintain personnel files and facility records in accordance with GLP compliant regulations.

·         Coordinate training sessions with outside consultants and conduct in house training sessions.

·         Attend additional GLP training courses as needed.

·         Manage and act as a Study Director for analytical GLP studies.

 

KNOWLEDGE AND SKILL REQUIREMENTS:

·         Education: M.S.   in Chemistry or equivalent with coursework in Analytical Chemistry.

·         Minimum 8-10 years analytical chemistry experience, methods development and instrument validation using contemporary laboratory techniques (e.g. GC, MS, FTIR, thermal analysis, particle size analysis, IC)

·         Minimum five years supervising experience and proven proficiently in planning, communicating and coaching a team.

·         Minimum three years experience with Good Laboratory Practices including the familiarity with GLP and EPA regulatory requirements for laboratory operations and documentation (study director experience required).

·         Strong computer skills and proficient in computer software such as Microsoft Word, Excel, PowerPoint and Outlook. 

·         Strong math skills and background in statistics.

·         Excellent time and project management skills.

·         Outstanding written and verbal communication skills as well as strong interpersonal and data presentation skills.

WORKING CONDITION:

(Environment, hours, physical requirements – lifting, carrying, standing, etc.)

Mixed environment of laboratory and office work.  Laboratory work involves standing at lab bench of fume hood.  Standard day shift (40+ hours/week).  Occasional swingshift or weekend work necessary.  Must be able to lift/move 35 lb containers of material for sampling.

 

If interested please submit your resume hr@suterra.com and indicate “Chemist” in the subject line.

 

SUTERRA LLC

QUALITY DEPARTMENT MANAGER
 
 
 
Job Description:
The Quality Manager is responsible for developing, overseeing and auditing systems and processes with a concentration on developing an ISO 9001:2001 compliant Quality Management System. This position will directly manage the Quality department and will interface with all levels of the organization as part of the continuous improvement efforts. The Quality Manager is also responsible for managing supplier quality and internal/external corrective actions. Timely data analysis trending, reporting and management of corrective actions are a key part of this position.
The ideal candidate will demonstrate competency in continuous improvement, system thinking, decision-making, leadership, flexibility, planning, organization, self-initiative and excellent interpersonal commutation skills. The ability to support a team environment and thinking out of the box are critical to the success of this position.

Responsibilities:
• Develop and implement an ISO 9001:2000 Quality Management System.
• Review or help develop appropriate department procedures with respective managers.
• Verify that applicable procedures are in use, functional and appropriate for the task.
• Contribute to the company continuous improvement efforts.
• Oversee and champion an improved Corrective Action system for internal and external improvement opportunities.
• Develop the corrective/preventive action program; including tracking status of open actions, working with department heads for timely completion utilizing metrics and periodic reports.
• Provide monthly reports on problem areas utilizing Pareto charts, Trending, SPC and other methods.
• Coordinate process audits for all departments.
• Work closely with Customer Service on RMA and warranty activity.
• Work with Engineering and Operations to help improve their processes.
Provide input into product design / development.
• Additional duties as required.
Requirements:
• Bachelor’s Degree in a Business, Engineering or QA discipline or equivalent
• 3-5 Years Experience in a Senior Quality Role preferred
• Certified by ASQ (American Society for Quality) as a Quality Engineer or Quality Manager preferred
• Experience in developing and implementing an ISO 9001:2000 Quality Management Systems
• Experience in a production assembly or chemical manufacturing environment required
• Strong analytical skills and the ability to communicate in a cross-functional team oriented company
• Proficient in data collection, analysis and presentation
• Excellent computer skills and proficiency with MS Word, Excel, PowerPoint, Visio and data analysis software.
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